Hotjar vs SmartLook
Both tools are very familiar in Session recordings and helps a lot to understand the user behavior and experience. Why we needed Session recording tool? • Find out where people are getting stuck on an eCommerce website • Understand how to improve a SaaS product and its features • See where people get stuck on a lead generation website or page • Find bugs and opportunities for improvement Smart look has a slight edge over than Hotjar when comparing features. You can check the below mentioned table to understand the features wise comparison. Features Smart Look Hot Jar Advanced filtering 30 filters 24 filters Always-on recording Always-on means, we record every user. Continuous Capture is available for Business users Visitor journey Yes Yes Identify customers (connect with user id) Use Smartlook API to identify users and look up custome